# Ahold Delhaize Grapples with Cyberattack, Disrupting Services Across US and Europe **Ahold Delhaize**, the Dutch multinational grocery chain, announced Monday that a cyberattack necessitated taking its systems offline across most of its U.S. and European brands. This incident has significantly impacted shoppers and operations across both continents. ## Malicious Activity Confirmed The company confirmed that suspicious activity detected in its IT systems last week was indeed caused by malicious actors. A police report has since been filed in the Netherlands, initiating a formal investigation into the breach. ## Widespread Service Disruptions The cyberattack has led to widespread disruptions in online services across the U.S., Netherlands, and Belgium. While physical stores have managed to remain open, the incident has severely hampered e-commerce capabilities. ## Data Security and Ongoing Investigation **Ahold Delhaize** stated that it currently has no evidence indicating the theft of sensitive customer, employee, or partner data. However, the company cautioned that the investigation is still in its early stages and remains ongoing. Details regarding the nature of the attack or whether a ransom demand was involved have not been disclosed, with the company citing security concerns and the integrity of their response efforts. ## Phased Restoration Efforts Underway Restoration of services is being conducted in phases. In the U.S., online shopping services for brands such as **Food Lion** and **Stop & Shop** are not yet functional but are anticipated to resume in the coming days. Conversely, websites and apps for Dutch brands **Albert Heijn**, **Etos**, and **Gall & Gall** are back online, though **Albert Heijn** home deliveries are not expected to resume until Friday. E-commerce services in Belgium and Central and Southeastern Europe have reportedly been restored. ## CEO Apologizes for Inconvenience **Frans Muller**, Chief Executive Officer of **Ahold Delhaize**, issued an apology for the disruption, emphasizing that taking systems offline was a necessary precautionary measure. "Although this incident was caused by the malicious actions of others, we apologize for the inconvenience this has caused — especially to our customers," Muller stated. ## Prior Incidents and Notifying Authorities **Ahold Delhaize** previously experienced a cyberattack in 2024, which affected prominent supermarkets across the U.S. That incident resulted in the theft of information belonging to over 2.2 million individuals. The company confirmed it notified Dutch cybersecurity authorities within 24 hours of detecting the current incident.