Lawmaker Investigates Retailers Over 'Surveillance Pricing' Practices
A U.S. House Committee member is scrutinizing over two dozen major food retailers regarding their potential use of personal data to implement 'surveillance pricing'. The inquiry aims to determine if retailers are leveraging consumer data to manipulate prices, potentially disadvantaging financially vulnerable customers.
A lawmaker on the House Energy and Commerce Committee has launched an inquiry into whether more than two dozen food retailers are using surveillance pricing to charge certain customers more based on their personal data.
Committee ranking member Frank Pallone, Jr. (D-NJ) on Monday sent a [letter](https://democrats-energycommerce.house.gov/sites/evo-subsites/democrats-energycommerce.house.gov/files/evo-media-document/surveillance-pricing-inquiry-5.11.26.pdf) to 25 retailers asking about how they collect personal data and whether and how they use it to set prices.
The retailers receiving the letter include **Albertsons**, **Stop and Shop**, **Amazon**, **Whole Foods**, **CVS**, **Target**, **Walgreens**, **Walmart** and **Wegmans**.
### Concerns Over Data-Driven Price Manipulation
βConsumers deserve to know if businesses are using their personal information to manipulate the prices they pay or experiment with algorithms to set the prices they see,β the letter stated.
βMore and more companies appear to be relying on technological advances to maximize profit at the expense of consumers who are already stretched thin financially.β
In November, New York state began requiring companies to disclose if they are using AI to set prices based on personal data.
Palloneβs letter notes that after the law took effect, **Target** began posting a pop-up saying that a given price was βset by an algorithm using your personal data.β
The letter noted that many Americans are unaware that their data is being used to set variable prices, a trend that is particularly pervasive for online shoppers.
### Scope of the Investigation
Pallone has requested each of the 25 companies to report back on all of the customer data βelementsβ they use to set prices and how the data is used to inform pricing. The companies also must explain whether they use AI or machine learning algorithms to determine pricing, whether they obtain data from third parties as they determine what to charge and if they allow customers to opt-out from having their data used to set prices.
In January 2025, the **Federal Trade Commission (FTC)** published a report that [said](https://therecord.media/surveillance-pricing-preliminary-ftc-report) businesses charge customers more for products βbased on insights gleaned from their consumer data and behaviors β including geolocation, demographics, shopping habits or even how an individual moves their mouse on a webpage.β
That report drew from responses six major companies sent to the **FTC** in response to an inquiry about surveillance pricing tools. The firms targeted by the **FTC** all sell products that industry can use to change pricing in real time with the help of an algorithm tailored to account for individual traits determined by personal data.

